Find help on some of the most commonly asked questions or issues people have when using the latest MO Hunting application.
MO Hunting version: 2.9.x
With the latest MO Hunting release the users are now required to enter their birthday in the MMDDYYYY format. The "/" is no longer needed between month, day and year. If your app is still requiring the slash, or has the old calendar date picker, then please update to the latest version for easier birthday entry.
If you receive a "Session Timeout, please try again later message" when attempting to buy permits on your phone, then check to see if your device's browser has cookies enabled. A session cookie is required to ensure the purchasing process goes as smoothly as possible.
You can access your user profile via the app menu, found on the top-left hand side of the app. Using the online permit system you have the ability to edit your phone number, mailing address, and email address.
Note: A name change must be requested to the permit team. Email firstname.lastname@example.org to request a name change for your account.
You have the ability to add multiple users to your app for quick access to their account and permits.
NOTE: Once on the switch user screen you must select an account and enter their date of birth to be taken back into the MO Hunting app.
You can find your nine-digit Conservation ID using one of the following methods:
You will be issued a Conservation ID the first time you buy a permit, or when you pass the Missouri Hunter Education course.
If you have bought a permit in the past, then you will have a Conservation ID. Read the above "Find your Conservation ID" section to learn how to find it.
New functionality offered in the latest MO Hunting app. Users can now hide expired permits on the permit listing page by tapping on the hide icon on the top right-hand side of the permit listing screen.
Sometimes there is a lag between when a permit is purchased and when it appears in the app. If you do not see all your permits listed in the app, then trying the following solutions.
If none of the above options work, then use the app feedback form to submit your issue. You may have multiple accounts in the system that staff need to merge before all your permits will display.
You cannot print your permits directly from within the app. You may visit the online permit purchasing vendor site from your computer and download and print copies of your permits for free. Once on the site, click on the“Manage Your Account & Reprint Permits" link found on the page.
When you buy an E-Stamp, you will receive an E-Stamp certificate. This certificate is unique to the purchaser and is valid as a Federal Duck Stamp across the nation for up to 45 days from the date of purchase. Within that time, a physical Duck Stamp will be mailed to you. Your E-Stamp certificate may be printed out or downloaded onto your mobile device and must be carried on your person while hunting waterfowl.
As soon as you receive your physical stamp, you must sign it and use it for hunting. Your E-Stamp certification is no longer valid once you receive your physical stamp. Regardless of whether you received your physical stamp, after 45 days from the date of purchase, the E-Stamp certificate is no longer valid. You must carry your current, signed Federal Duck Stamp while hunting.
If you have not received your Physical Stamp within month of purchase, please contact Amplex at 1-800-852-4897.
The latest MO Hunting release has streamlined telechecking via the app. Follow the instructions below to telecheck inside the app.
NOTE: You must notch your permit immediately after harvesting your animal. You have until 10pm to telecheck your permit. If you are unable to complete the telecheck process by 10pm, then please contact the local conservation agent.
If you leave your animal before telechecking, then be sure to either attach a notched permit to your animal or a piece of paper that includes:
If you accidentally notched or telechecked the wrong permit, then report the issue using the MO Hunting feedback link.
New to the latest MO Hunting app. Users can now find their managed hunt information on their user profile page.
You can find the sunrise/sunset times displayed on the app's menu. If the app is displaying the sunrise/sunset times for the incorrect county, then there are a couple ways to fix.
Depending on the type of device (iOS or Android) you will need to change the permissions for MO Hunting. The general instructions are:
If the app is not displaying any times, or the times are incorrect, then the API might be experiencing issues. Please use the MO Hunting feedback form to report the issue.
Various icons are used throughout the MO Hunting app.
The menu icon is used to access the app's menu.
The eye icon (with and without slash) controls the display of expired permits.
A firearm or archery deer permit.
A firearm or archery turkey permit.
The dot icon indicates a permit has been notched.
The check mark icon indicates a permit has been telechecked.
The slash icon indicates a permit has expired.