MO Hunting Help

If the app closes immediately after you open it, then try uninstalling the app, restarting your phone, and reinstalling the app. If that doesn't work, then use the comment on an app form to report the issue. In your comment please include the type of phone you have, and the operating system version it is running. 

This normally happens because the app cannot make a data connection to the permit system to verify your credentials. There are a few things to check/try.

VPN Usage

Is your phone running a VPN? Depending on your VPN settings, it could be preventing the app from properly connecting. You can try turning off your VPN while signing in. You can also try to setting the VPN so it is routing traffic only through the US. The app will not work outside the US.

Firewall/Anti-Virus Software

If your phone is using a firewall or virus software, then it could be blocking the data connection. To test simply turn them off briefly and try signing into the app. If you are able to sign in after turning the firewall/virus software, then you will need to add the app to your firewall or virus software’s white list.

Data Connection

Does your phone have a strong data connection. To sign in the app needs a good data connection so it can verify your credentials when signing in. If you are having issue signing in over wifi, then try turning it off and using your phone cellular data connection. If you are on cellular data, then try moving to a location with a stronger signal, or connecting via wifi.

If you do not see all your permits listed in the app, then trying the following solutions.

• Refresh the permit listing page by pulling down at the top of the permit screen.
• Sign out and sign back in to the app.
• Uninstall and reinstall the app.

If none of the above options work, then try printing your permits from the permit website. See instructions in the Print Your Permits section below.

If you still cannot find your permits, then use the app feedback form to submit your issue. You may have multiple accounts in the system that staff need to merge before all your permits will display.

If you receive a "Session Timeout, please try again later message" when attempting to buy permits on your phone, then check to see if your device's browser has cookies enabled. A session cookie is required to ensure the purchasing process goes as smoothly as possible. 

You can access your user profile via the app menu, found on the top-left hand side of the app. Using the online permit system you have the ability to edit your phone number, mailing address, and email address.

1. Tap on app menu icon
2. Tap on Profile
3. Tap on "Manage Account" button to be taken to the permit system.
4. Once on the permit system, tap on "Manage Your Account & Reprint Permits"
5. Enter your lookup information
6. Once on your user account page, tap on "Edit Profile."

Note: A name change must be requested to the permit team. Email permits@mdc.mo.gov to request a name change for your account.

You have the ability to add multiple users to your app for quick access to their account and permits.

NOTE: Once on the Switch User screen, you must select an account and enter their date of birth to go back into the MO Hunting app.

Switch users

1. Tap on app menu icon
2. Tap on Switch User
3. Tap on user name of previously signed in hunters
4. Enter the hunter's date of birth

Add new user

1. Tap on app menu icon
2. Tap on Switch User
3. Tap on "Don't see your name?"
4. Enter the user's Conservation ID and date of birth

Delete user

1. Tap on app menu icon
2. Tap on Switch User
3. Swipe the user entry to the left
4. Verify you want to sign out / delete the user

You can find your nine-digit Conservation ID using one of the following methods:

• Find it on a previously purchased permit.
• Find it on your Conservation Permit card.
• Lookup your account in the online permit system.

You will be issued a Conservation ID the first time you buy a permit, or when you pass the Missouri Hunter Education course.

If you have bought a permit in the past, then you will have a Conservation ID. Read the above "Find your Conservation ID" section to learn how to find it.

You can now hide expired permits on the permit listing page by tapping on the hide icon on the top right-hand side of the permit listing screen.

You cannot print your permits directly from within the app. You may visit the online permit purchasing vendor site from your computer and download and print copies of your permits for free. Once on the site, click on the “Manage Your Account & Reprint Permits" link found on the page.

When you buy an E-Stamp, you will receive an E-Stamp certificate. This certificate is unique to the purchaser and is valid as a Federal Duck Stamp across the nation for up to 45 days from the date of purchase. Within that time, a physical Duck Stamp will be mailed to you. Your E-Stamp certificate may be printed out or downloaded onto your mobile device and must be carried on your person while hunting waterfowl.

As soon as you receive your physical stamp, you must sign it and use it for hunting. Your E-Stamp certification is no longer valid once you receive your physical stamp. Regardless of whether you received your physical stamp, after 45 days from the date of purchase, the E-Stamp certificate is no longer valid. You must carry your current, signed Federal Duck Stamp while hunting.

If you have not received your Physical Stamp within month of purchase, please contact Amplex at 1-800-852-4897.

The latest MO Hunting release has streamlined telechecking via the app. Follow the instructions below to telecheck inside the app.

1. Tap on the permit you want to telecheck.
2. Tap on the Notch button located at the bottom of the permit.
3. Verify you want to notch the selected permit.
4. Once back on the permit, you will find a Telecheck button where the Notch button was located.
5. Tap on Telecheck to start the telecheck process.
6. Complete the telecheck form to get your confirmation number.

NOTE: You must notch your permit immediately after harvesting your animal. You have until 10pm to telecheck your permit. If you are unable to complete the telecheck process by 10pm, then please contact the local conservation agent.

If you leave your animal before telechecking, then be sure to either attach a notched permit to your animal or a piece of paper that includes:

• Hunter's full name
• Address
• Permit number
• Date of harvest

If you accidentally notched or telechecked the wrong permit, then notch and telecheck the correct permit listed in your app. Then report the issue using the MO Hunting feedback link so the incorrect notch/telecheck can be undone. 

Please note, you must have the correct permit in advanced of hunting for the previous telecheck to be voided. You cannot purchase another permit after harvesting the animal and ask for it to replace the existing telecheck.

New to the latest MO Hunting app. Users can now find their managed hunt information on their user profile page.

• Preference points pertain to managed deer hunts only.
• Apply link will take you to the managed hunt application.
• Result link will take you to the managed hunt results application.

You can find the sunrise/sunset times displayed on the app's menu. If the app is displaying the sunrise/sunset times for the incorrect county, then there are a couple ways to fix.

Manually select a county

1. Tap on app menu icon
2. Tap on the sunrise/sunset time being displayed
3. Turn on "Use a specific location"
4. Tap on Selected Location to select the county to display times for

Allow MO Hunting to access your device location

Depending on the type of device (iOS or Android) you will need to change the permissions for MO Hunting. The general instructions are:

1. Open app permissions for your device
2. Find MO Hunting
3. Turn on Location permissions.

No times are displaying

If the app is not displaying any times, or the times are incorrect, then the API might be experiencing issues. Please use the MO Hunting feedback form to report the issue.

 The menu icon is used to access the app's menu.

 The eye icon (with and without slash) controls the display of expired permits.

 A firearm or archery deer permit.

 A firearm or archery turkey permit.

 The dot icon indicates a permit has been notched.

 The check mark icon indicates a permit has been telechecked. 

 The slash icon indicates a permit has expired.